7c778 Terms & Conditions

Definitions

For the purposes of these Terms & Conditions, the following definitions apply throughout this document unless the context expressly requires otherwise:

• "7c778" or "the Platform" refers to the online betting and casino services operated at 7c778.io, including all sub-pages, products, game verticals, mobile interfaces, and associated support channels.
• "Player", "You", or "Your" refers to any individual who registers an account on the 7c778 platform or uses any part of the 7c778 service.
• "Account" refers to the registered player account created on the 7c778 platform that holds a unique identifier, balance, betting history, and personal profile information.
• "Balance" refers to the total monetary value held within a player's 7c778 account, denominated in Bangladeshi Taka (৳) and comprising real-money funds and any applicable bonus funds.
• "Bonus Funds" refers to any promotional credits, free bet allocations, or matched deposit amounts credited to a player's account as part of a 7c778 promotional offer, subject to separate wagering requirements.
• "Wagering Requirement" refers to the number of times bonus funds must be staked on eligible games before they may be withdrawn as real money.
• "Payment Method" refers to any deposit or withdrawal channel supported by the 7c778 platform, including but not limited to bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank.
• "KYC" refers to the Know Your Customer identity verification process required by 7c778 prior to processing withdrawal requests above specified thresholds.
• "Prohibited Conduct" refers to any action or behaviour listed under Section 7 of these Terms & Conditions.
• "BST" refers to Bangladesh Standard Time (UTC+6), which is the reference timezone for all time-sensitive provisions in this document.

Eligibility & Registration

2.1 Age Requirement

The 7c778 platform is strictly for adults. You must be at least 21 years of age to register an account or use any part of the 7c778 service. By completing the registration process, you represent and warrant that you are 21 years of age or older. 7c778 reserves the right to request documentary proof of age at any time and to suspend or permanently close any account where the age requirement cannot be verified.

2.2 Geographic Eligibility

You may only use the 7c778 platform if online betting and casino activity is not prohibited in the jurisdiction in which you are physically located at the time of use. It is your sole responsibility to determine whether your use of the platform is lawful in your jurisdiction. 7c778 makes no representation that access to or use of the platform is legal in all locations.

2.3 One Account Per Person

Each individual player is permitted to hold exactly one registered account on the 7c778 platform. The creation of multiple accounts — whether under the same name, the same payment method, the same device, or the same IP address — constitutes a breach of these Terms & Conditions and may result in all associated accounts being suspended, bonus funds being forfeited, and any pending withdrawals being placed on hold pending investigation.

2.4 Accurate Information

You must provide accurate, complete, and current information at the time of registration and must update your account details promptly if any information changes. 7c778 accepts no liability for losses arising from incorrect account information provided by the player. Providing false information, including a false date of birth, is a material breach of these terms.

2.5 Registration Process

To register an account on 7c778, you must complete the registration form available at the 7c778 Login page, provide a valid mobile number registered in your own name, create a secure password, and confirm your agreement to these Terms & Conditions and the 7c778 Privacy Policy. Registration is free of charge. 7c778 reserves the right to decline any registration application without providing a reason.

Account Rules

3.1 Account Responsibility

Your 7c778 account is personal to you. You must not allow any other person to access or use your account, place bets on your behalf, or operate your account in any capacity. You are fully responsible for all activity that occurs under your account, regardless of whether that activity was authorised by you.

3.2 Password Security

You must keep your password confidential at all times and must not share it with any third party. 7c778 will never ask for your password via email, live chat, WhatsApp, or any other channel. If you suspect that your account has been accessed without your authorisation, you must contact 7c778 support immediately at [email protected] and change your password without delay.

3.3 Account Verification (KYC)

7c778 may require you to complete identity verification at any stage of your account lifecycle, including at registration, prior to processing a withdrawal, or following a request by the platform's compliance team. Verification documents may include a government-issued photo ID (National ID card, passport, or driving licence) and proof of the payment method used for deposits. Withdrawal requests will not be processed until all required verification documents have been reviewed and approved.

3.4 Account Suspension and Closure

7c778 reserves the right to suspend or permanently close any account at any time if there are reasonable grounds to believe that a breach of these Terms & Conditions has occurred, that the account is being used fraudulently, or that continued operation of the account poses a risk to the integrity of the platform. In the event of account closure for cause, any bonus funds held in the account at the time of closure will be forfeited.

Deposits & Withdrawals

4.1 Supported Payment Methods

7c778 currently supports the following payment methods for both deposits and withdrawals: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank transfer, City Bank transfer, and BRAC Bank transfer. All transactions are denominated in Bangladeshi Taka (৳). 7c778 reserves the right to add or remove payment methods at any time without prior notice.

4.2 Deposit Limits

The minimum deposit amount on 7c778 is ৳500. Maximum deposit limits vary by payment method and account tier. 7c778 reserves the right to apply enhanced deposit limits to accounts at any tier at its discretion, including as part of the platform's responsible gaming framework. Players who have set voluntary deposit limits through the responsible gaming dashboard are bound by those limits regardless of the applicable method maximum.

4.3 Withdrawal Processing

Withdrawal requests to mobile wallet payment methods (bKash, Nagad, Rocket, Upay) are typically processed within 15 minutes of approval during standard operating hours (08:00–00:00 BST). Withdrawals to bank accounts are processed within 1–3 banking business days. The minimum withdrawal amount is ৳1,000. All withdrawal requests are subject to KYC verification. 7c778 reserves the right to extend processing times during periods of high demand or for accounts undergoing compliance review.

4.4 Own Funds Only

You may only deposit funds into your 7c778 account from a payment method that is registered in your own name. The use of third-party payment accounts — including accounts registered to family members, friends, or business associates — is strictly prohibited. Any deposit identified as originating from a third-party account will be reversed, and the associated 7c778 account may be subject to suspension.

4.5 No Fees

7c778 does not charge processing fees on standard deposits or withdrawals. However, your mobile network operator or bank may apply their own transaction charges independent of the 7c778 platform. 7c778 accepts no responsibility for fees imposed by third-party payment providers.

Bonuses & Promotions

5.1 General Bonus Terms

All bonus offers and promotions made available on the 7c778 platform are subject to specific terms and conditions that will be published alongside the relevant offer. In the event of any conflict between the specific promotion terms and these general Terms & Conditions, the specific promotion terms shall prevail in relation to that promotion only.

5.2 Wagering Requirements

Unless explicitly stated otherwise in the promotion terms, all bonus funds credited to a 7c778 account are subject to a wagering requirement before they may be converted to withdrawable real-money funds. The applicable wagering multiplier, eligible games, and time period for completion will be clearly stated in the relevant promotion. Failure to complete the wagering requirement within the specified period will result in the bonus funds and any winnings derived from them being removed from the account.

5.3 Bonus Eligibility

Bonuses are available to eligible players only. Unless stated otherwise, welcome bonuses are available to new players only (one per household, one per device, one per IP address, one per payment method). Existing players may be eligible for reload bonuses, free bet offers, and seasonal promotions at 7c778's discretion. Players who have self-excluded or set a zero deposit limit are not eligible for bonus offers during the restriction period.

5.4 Bonus Abuse

7c778 monitors bonus activity across all accounts. Any player found to be exploiting bonus structures through low-risk betting patterns, arbitrage strategies, collusion with other players, or any other method designed to circumvent the intended purpose of a promotional offer will be subject to immediate bonus forfeiture, wagering requirement recalculation, and potential account suspension. Determinations regarding bonus abuse are made at the sole discretion of 7c778.

Betting & Gaming Rules

6.1 Acceptance of Bets

7c778 reserves the right to refuse, limit, or void any bet at its sole discretion, including but not limited to bets placed after the closure of a market, bets placed on erroneous odds, or bets that exceed the applicable stake limits for a given market or game. The placement of a bet does not guarantee its acceptance; bets are accepted only when a confirmation is displayed in the player's bet history.

6.2 Erroneous Odds and Game Malfunctions

In the event that odds or game parameters are published in error due to a technical fault, data feed error, human error, or any other cause, 7c778 reserves the right to void affected bets and return stakes to players' accounts. 7c778 is under no obligation to honour bets placed at erroneous prices. In the event of a game malfunction during a session, the round will be voided and the stake returned to the player's balance.

6.3 Cricket Betting Specific Rules

All cricket betting markets — including BPL, IPL, T20 World Cup, ICC tournaments, and Bangladesh Tigers international fixtures — are governed by 7c778's cricket betting rules, which are published on the Cricket section of the platform. In cases of match abandonment, rain delays resulting in a reduced-overs format, or DLS method application, settlement rules will follow the applicable cricket federation's official result as reported by the designated data provider used by 7c778.

6.4 Live Betting

In-play (live) betting markets are subject to additional volatility in odds and may be suspended at any time without notice, including during natural breaks in play, official reviews, or data feed interruptions. 7c778 does not guarantee the continuous availability of live betting markets and accepts no liability for losses resulting from a player's inability to place a live bet due to market suspension.

6.5 Random Number Generator Games

All virtual slot, table game, and crash game outcomes on the 7c778 platform are determined by certified random number generator (RNG) systems provided by the game suppliers. These systems are subject to independent testing and certification. Past game outcomes have no influence on future outcomes. The published return-to-player (RTP) percentages for each game reflect the theoretical long-term average and are not a guarantee of individual session outcomes.

Prohibited Conduct

The following actions are strictly prohibited on the 7c778 platform. Engaging in any of the following may result in immediate account suspension, forfeiture of all funds (including real-money balances where fraud is established), and referral to relevant authorities:

• Creating more than one account on the 7c778 platform, either personally or in conjunction with other individuals.
• Providing false, misleading, or incomplete information during registration, verification, or at any other time when information is requested by 7c778.
• Using the 7c778 platform while under the age of 21.
• Depositing funds obtained through unlawful means or using the 7c778 platform for money laundering, fraud, or any other financial crime.
• Using automated tools, bots, scripts, or software of any kind to place bets, access the platform, or gain an unfair advantage over other players or the platform itself.
• Colluding with other players to influence game outcomes or exploit bonus structures.
• Exploiting technical errors, software vulnerabilities, or data feed anomalies to place bets at incorrect odds or in markets that should not have been available.
• Engaging in matched betting, arbitrage betting, or any other structured betting strategy that is designed to exploit 7c778's bonus offers or odds pricing rather than to participate in genuine recreational gambling.
• Sharing login credentials with any third party or allowing any other person to operate your 7c778 account.
• Engaging in any conduct that disrupts, damages, or impairs the 7c778 platform's infrastructure, security systems, or service availability.

Responsible Gaming

8.1 Our Commitment

7c778 is committed to providing a safe and sustainable gambling environment for all players. We recognise that for a minority of players, gambling can become a problem. The tools and resources described in this section are designed to help players maintain control of their gambling activity. We strongly encourage all players to use them proactively.

8.2 Deposit Limits

Players may set daily, weekly, or monthly deposit limits directly from their 7c778 account dashboard. Once a deposit limit is set, it takes effect immediately. Increases to deposit limits are subject to a 72-hour cooling-off period before they become active, to provide players with an opportunity to reconsider. Decreases take effect immediately.

8.3 Session Time Reminders

Players may configure session time reminders that will notify them after a specified period of continuous play. These reminders are intended to prompt players to take a break and assess their gambling activity. The reminder interval can be set to any duration between 30 minutes and 4 hours.

8.4 Cooling-Off Periods

Players who wish to take a short break from gambling may activate a cooling-off period of 24 hours, 7 days, or 30 days. During a cooling-off period, the player's account will be restricted from deposits and betting activity. The restriction takes effect immediately upon activation and cannot be removed before the selected period expires.

8.5 Self-Exclusion

Players who feel that their gambling is becoming a problem may apply for self-exclusion for a period of 6 months, 1 year, or permanently. Self-exclusion is applied across all 7c778 products and takes effect within minutes of the request being received. During the self-exclusion period, the player will not be able to log in to their account, deposit funds, or place bets. 7c778 will also remove the player from its marketing communications lists. Self-exclusion requests cannot be reversed before the selected period expires. Permanent self-exclusion is irreversible.

8.6 Getting Help

If you are concerned about your gambling or the gambling of someone you know, we encourage you to contact the 7c778 support team at any time via live chat or by emailing [email protected]. Support agents are trained to handle these conversations with sensitivity and without judgment. For players aged 21 and above only.

Intellectual Property

All content on the 7c778 platform — including but not limited to the website design, layout, graphics, logos, text, game interfaces, data compilations, and software — is the proprietary intellectual property of 7c778 or its licensed third-party suppliers and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive, non-transferable licence to access and use the 7c778 platform for your personal, non-commercial recreational use only. This licence does not permit you to copy, reproduce, distribute, publicly display, modify, create derivative works from, or commercially exploit any content on the 7c778 platform without the prior written consent of 7c778.

Game content — including slot titles, live dealer game interfaces, and crash game mechanics — is the intellectual property of the respective game provider (such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi) and is subject to those providers' respective intellectual property rights. Any use of such content outside the 7c778 gaming environment is strictly prohibited.

Limitation of Liability

To the fullest extent permitted by applicable law, 7c778 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from your use of or inability to use the platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruption, computer damage, or system failure, even if 7c778 has been advised of the possibility of such damages.

7c778 does not warrant that the platform will be available at all times, free from errors, or free from technical interruptions. Scheduled and unscheduled maintenance, external infrastructure failures, and other events outside 7c778's reasonable control may result in temporary unavailability of all or part of the platform. 7c778 accepts no liability for losses arising from platform unavailability.

Nothing in these Terms & Conditions shall limit or exclude 7c778's liability for death or personal injury caused by its negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be lawfully excluded or limited.

Privacy & Data

7c778 collects, processes, and stores personal data in accordance with its Privacy Policy, which forms an integral part of the agreement between you and 7c778 and should be read alongside these Terms & Conditions. By registering an account, you consent to the collection and processing of your personal data as described in the Privacy Policy.

Personal data collected by 7c778 includes registration information, payment method details (stored in tokenised form only), betting and transaction history, device and session data, and communications between you and the 7c778 support team. This data is used to operate your account, process transactions, comply with applicable legal and regulatory obligations, and provide customer support.

7c778 will not sell your personal data to third parties. Data may be shared with payment processors, identity verification providers, game suppliers, and fraud prevention services where necessary to operate the platform and protect its integrity. All data sharing is governed by appropriate data processing agreements.

For full details of how 7c778 handles your personal data, including your rights of access, correction, and deletion, please refer to the 7c778 Privacy Policy.

Amendments to These Terms

7c778 reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, 7c778 will notify registered players by publishing a notice on the platform and, where practical, by sending a notification to the mobile number or email address registered to the account. The effective date of the revised terms will be clearly displayed at the top of the document.

Your continued use of the 7c778 platform following the effective date of any amendment constitutes your acceptance of the revised Terms & Conditions. If you do not agree to the amended terms, you must stop using the platform and may request the closure of your account by contacting support. Any bets placed or transactions completed prior to the effective date of an amendment will be governed by the terms in force at the time those actions were taken.

It is your responsibility to check the Terms & Conditions periodically to stay informed of any changes. The version number and effective date at the top of this document will always reflect the most current version.

Governing Law & Dispute Resolution

These Terms & Conditions, and any dispute or claim arising out of or in connection with them, shall be governed by and construed in accordance with applicable international online gaming standards and the internal policies of 7c778. 7c778 operates as an online entertainment platform and does not make representations regarding the legal status of online betting in any specific jurisdiction.

In the event of a dispute between you and 7c778, you should first contact the 7c778 support team at [email protected] with a clear description of your complaint. 7c778 will acknowledge your complaint within 48 hours and aims to resolve all disputes within 14 calendar days of receipt. Where a dispute cannot be resolved through direct communication, 7c778 may refer the matter to an independent dispute resolution process.

7c778 makes no claim to regulatory approval from any Bangladeshi government body and does not fabricate licence numbers. The platform is committed to operating to the highest standards of fairness, security, and player protection, and all dispute resolution processes reflect that commitment.

Contact Us

If you have any questions about these Terms & Conditions, or if you wish to raise a complaint, request account closure, or enquire about any aspect of the 7c778 platform, please contact the support team using the following channels:

• Support Email: [email protected] (plain text — not a clickable link)
• Live Chat: Available 24 hours a day, 7 days a week, via the live chat interface on the 7c778 platform.
• WhatsApp Support: Available 08:00–00:00 BST (Bangladesh Standard Time, UTC+6).

All correspondence regarding account-specific matters must be sent from the mobile number or communication channel registered to your 7c778 account for verification purposes. 7c778 is unable to act on account-specific requests from unverified contacts.